Location Based Analytics

Location Aware

by cyberair

One of Guestology’s ® unique features is its ability to understand the device that is connecting,  its type,  manufacturer, operating system, its language settings  and user agents. Another Unique feature is its ability to automatically detect and locate guests and their devices using our presence technology.

As guests take their devices with them everywhere, adding location awareness to your engagement  provides the basis for delivering a wide variety of analytics and more engaging services.

Getting to Know your Customer

Using Guestology®, and our  BrightThing’s APIs we can request the last known or current location which in turn can be used to cross reference location maps and access one our BrightThings to create relevant, personal and real-time web content.

Getting to Know your Venue and Services

Use Geofences, to define locations and maintain simple footfall analytics.

Trigger on VIP arrival

Alert your team to the arrival of those special guests,  or tell your guest about those special events.